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FAQs

We accept all major credit cards. Please note, we can only accept one form of payment per order.

You can track your shipment's progress using your order number and email.

Contact Customer Experience within 30 minutes of placing your order to process a cancellation.

Cancellations can only be made during business hours Monday – Saturday, 7:00am – 4:00pm PST. We cannot cancel orders for you on Saturday or Sunday. If you are unable to process a cancellation in time, you can initiate a return once you receive your order.

Order cancelations are not guaranteed. Pursue Bars reserves the right to deny order cancelation requests to customers that exhibit excessive cancelation activity.

We will honor returns for packages damaged on arrival, please have all bars unopened as we will request the shipment back to our warehouse. All other returns are handled on a case by case basis. Please reach out to support@pursuebars.com to request a return.

Currently, Pursue Bars are only available online through our website (we’re so glad you’re here).

For media inquiries and interviews, contact support@pursuebars.com

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